‘Help notifications’ for no reason

[88Raegan]

I keep getting this notification on my versa that says ‘help: changing background image: in the app....’ for no reason and it doesn’t let me ‘x’ out of it. 

Trying to attach a picture...

[LiliyaFitbit]

Welcome to the Fitbit Community @88Raegan. I am sorry for the delayed response. 

I appreciate your participation in the Forums and sharing the message you receive on your Fitbit Versa. Thank you for your efforts to attach a picture. Some clock faces have different settings and I recommend checking if some settings need to be adjusted by following these steps: With your device nearby, in the Fitbit app, tap the Today tab > your profile picture > your device image> tap the installed clock face > Settings.

Many clock faces also require access to certain stats or other information. You can tap the installed clock face > See all details > Permissions to confirm that. 

If the issue persists, I recommend restarting your device by following the steps from this help article: How do I restart my Fitbit device? 

You can also try changing the clock face: How do I change the clock face on my Fitbit device?

Let me know how it goes!