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Help please

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‎02-06-2020 17:15

‎02-06-2020 17:15

I've had my versa lite for less than a year. A couple days ago it shut itself down and will not turn back on. I tried to completely delete the device and reinstall the device and it acts like its connected even though I can only see the fitbit sign on the tracker. It restarts itself several times while trying to update but will NOT update or turn on! I've troubleshooted every angle and tried everything!

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‎02-07-2020 07:31

‎02-07-2020 07:31

Contact Customer Support.

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‎02-07-2020 07:46

‎02-07-2020 07:46

Sorry about that but i guess you have to Contact Customer Support. Have a good day.

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