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Home screen switching to another screen

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‎09-24-2018 10:50 - last edited on ‎09-25-2018 06:34 by Moderator Alum

‎09-24-2018 10:50 - last edited on ‎09-25-2018 06:34 by Moderator Alum

My Fitbit Versa Home Screen frequently switches to a screen that has all the info on the right side of the screen:  Heart rate, steps, miles, stairs ,etc..  I have to enter another link to get it to change back to my home screen w time, date. Very frustrating. My phone is typically in close range during these times also.  Anyone else having this issue?

 

 

Moderator edit: Subject for clarity 

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‎09-25-2018 06:33

‎09-25-2018 06:33

Hey @tahollis1, welcome aboard! Ok let me see if I understood. When you say that the home screen changes to another screen that has all your data on the right side only, are you saying that it is changing to like another clock face or is it the same screen but adjusted all the way to the right? Could you please send a picture of it? In the meantime, please try to restart your Versa by following these instructions. 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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