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Hourly Activity Goal not matching

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‎08-12-2019 16:55 - last edited on ‎08-15-2019 20:09 by

‎08-12-2019 16:55 - last edited on ‎08-15-2019 20:09 by

Deleted app on iPhoneXR 3-4 x. Restarted Versa several times. Watch shows my 250 steps for all 10 hours I had set but app only shows 3 hours each day for last 2 days. I have all day sync on. Have notifications on. Bluetooth is paired. 

 

 

Moderator edit: subject for clarity

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‎08-15-2019 20:08

‎08-15-2019 20:08

Welcome to the Fitbit Community @Bwbgolfer. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with the Hourly Activity Goal on your Fitbit Versa not matching the app information. Thank you for your efforts to resolve the issue. I would like to confirm that we’re aware of it and are working to identify a resolution as quickly as possible. I appreciate your patience and understanding while we work to improve your experience. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-29-2022 06:54

In response to LiliyaFitbit

‎10-29-2022 06:54

Here it is 10/29/2022 at 9:52 am and I am having the same issue.  My Sense says I have 3 dots but when I sync the application says only 2.  I've sync many times but that won't fix it.  I've shut off Bluetooth, reinstalled and logged out and back in and the same issue.  I guess this is considered a feature by Fitbit.  

 

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