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Hourly Activity steps

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‎07-18-2019 15:18 - last edited on ‎07-22-2019 17:34 by

‎07-18-2019 15:18 - last edited on ‎07-22-2019 17:34 by

My versa will not download my steps per hour to phone. Everything thing else is downloaded. I usually do 10 everyday but today it wouldn’t work. 

 

 

Moderator edit: subject for clarity

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‎07-22-2019 17:33

‎07-22-2019 17:33

Welcome to the Fitbit Community @Bellebo. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing that your Hourly Activity steps are not downloading to the app. I am glad to hear that your other stats are syncing correctly. I would like to confirm that our team is aware of this issue and is working to identify a resolution as quickly as possible. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-22-2019 17:33

‎07-22-2019 17:33

Welcome to the Fitbit Community @Bellebo. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing that your Hourly Activity steps are not downloading to the app. I am glad to hear that your other stats are syncing correctly. I would like to confirm that our team is aware of this issue and is working to identify a resolution as quickly as possible. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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