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Notification service not running" error

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‎07-17-2019 02:44

‎07-17-2019 02:44

My new Versa is constantly dropping out of notifications and keeps saying "Notifications service not running. A phone restart is required to re-enable notifications on your tracker" I carry out the restart and 5 mins later it says it again. The Bluetooth has remained on the entire time and there is nothing else connected to it either.

Any ideas how to stop this happening so it remains connected??

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‎07-22-2019 17:45

‎07-22-2019 17:45

Welcome to the Fitbit Community @FBWillUK. I am sorry for the delayed response. 

 

Congratulations on your new Fitbit Versa! I appreciate your participation in the Forums and sharing the details of the difficulty you're experiencing with notifications and the message you receive. If you're using an Android device, I recommend checking this help article with some useful tips: What should I know about using the Fitbit app on my Android phone?

 

You can confirm the steps to set up notifications here. 

 

I'll be around if you need further help!

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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