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How I solved the issue with my Versa 3 being stuck on the Fitbit logo

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‎10-12-2024 03:48 - last edited on ‎10-12-2024 11:24 by Fitbit Moderator

‎10-12-2024 03:48 - last edited on ‎10-12-2024 11:24 by Fitbit Moderator

Versa 3 stuck on logo, and nothing work ahead. In such case start the bluetooth and fitbit app on your phone, turnoff the versa and turn on while mobile is also in searching mode of device. 

I am successfully turn on my versa 3 by this technic after a year, after lots of struggle, this idea works. 

Moderator Edit: Clarified subject

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‎10-12-2024 11:25

‎10-12-2024 11:25

Hi there, @waliba. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm glad to hear you managed to solve the issue with your Versa 3. It's nice to hear you're back on track! 

I appreciate you for taking the time to share the steps that have worked for you, I'm sure your post will be of so much help to others. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


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