12-25-2018
17:51
- last edited on
11-14-2021
17:06
by
EdsonFitbit
12-25-2018
17:51
- last edited on
11-14-2021
17:06
by
EdsonFitbit
how do I change my versa on my account I had a charge now I have a versa how can I set it up
Moderator edit: added label
Moderator edit: updated subject for clarity
12-25-2018 18:25
12-25-2018 18:25
You can do one of two things right now.
1. you can add the Versa to the account and retain the Charge. You can wear either on and switch at will and the account will keep track and merge the data seamlessly. Go to your phone app and on the dashboard tap on the settings icon on the upper right (the one that looks like a document). On the settings page scroll down and look for the 'add a device' tile and tap that and then follow the instructions to add the Versa.
2. you can remove the Charge and add the Versa. To do this just go to the settings page and then tap on the Charge tile. Look at the upper right for the trashcan icon and tap that and you should be able to remove the Charge from your account (make sure you sync first before doing this to capture all your info). Then go and add the Versa to your account.
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.