How do I block a user in the Fitbit app?

[Leo67392]

How do I block someone that is not one of my friends.  I can only turn off challenge requests or block friends. I dont want contact with this person and I'm tired of deleting the challenge requests. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello @Leo67392, welcome to the Community Forums. I'll be glad to help you with your inquiry about blocking or deleting users on the Fitbit app.

To do so, please follow the steps below to delete or block a user:

1. Tap the Today tab    and tap your profile picture. 
2. Tap your name and scroll to see your friends.
3. Tap View All Friends, then tap the friend you want to delete or block.
4. On their profile, tap the three dots.
   • To remove the friend, tap Remove Friend.
   • To block a friend, tap Block User.

If you want to unblock someone, go to Account > Blocked Users and choose the person you want to unblock.

For more information, see: How do I connect with Friends on Fitbit?. Note that you can only block friends in the Fitbit app.

Let me know if you have any questions present. 

[Gaulty96]

This doesn’t work for me. There is no block or remove option, only report user. On the website it says ‘something went wrong’ when you try to remove. 

[jwcarr252]

This person is not a friend. They are being abusive within a challenge in a group.

[LZeeW]

Hello @jwcarr252 and welcome to the Community.  I'm sorry you are experiencing this.  I'm going to get a moderator to try to help you.

You don't give much of a description, but it sounds like the user is making inappropriate or abusive statements in the Chat part of that challenge?  All the chat seems to disappear after a challenge ends.  I suggest you take a screenshot of inappropriate messages to have a record of them.  I know that Fitbit can suspend accounts for repeated inappropriate posts in this Help forum.  I don't know if Support can help you with this or not.  I hope someone can help you.