How do I change the time format?

[buddy1066]

How do I change to 24 hour clock, says 0800 instead of 20.00?

Moderator edit: subject for clarity

[TinaCris]

How the clock face could be the problem? 
Sent from Yahoo Mail on Android

[SunsetRunner]

There are some clock faces that allow only 24 hour time.  We have no way of knowing which clock face you're using.

[TinaCris]

AlejandraFitbit # Huge thanks! This worked for me! 🙂

UPDATE:

Followed AlejandraFitbit recommendation, logged on the computer (not on the app) followed her steps and it Worked!

1. Log into your fitbit.com dashboard and click the gear icon.
2. Choose Settings > Personal Info.
3. Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units. 
4. Click Submit and sync your device.

[MarcoGFitbit]

Hello @Nellys9717, thanks for joining the conversation, it's great to have you on board. It's great to see you @TinaCris, @SunsetRunner and @SunsetRunner, I hope you're doing well. 

@TinaCris and @SunsetRunner, I'm very glad you have come back and let us know your issue has been resolved, thanks for letting us know. 

@Nellys9717, I wanted to reach out and ask you if your issue has been resolved. If not, please let us know so we can check this further.

Thanks for your patience and understanding, have a great day. 

[pushupqueen]

 I have the same issue on versa 2. On versa 2 there is NO OPTION to set up the clock format.

In other forums, fitbit people say that it takes the setting from your phone. This is just FALSE. My phone now shows 13:19 but on the fitbit versa 2 I see 1:19.

It is very annoying

[SunsetRunner]

Go to Fitbit.com and click on the gear icon at the upper right and then Settings.  Scroll down to Clock Display Time and set it to 24 hour if that is what you want.  Then scroll on down and click on Submit and then sync your tracker.

[Megatron87]

Hi, I have done all if the steps to change my clock to 24 hour but it won't change even though it says it is 24 hr on fitbit.com. How do I fix this?

[Socceb9]

You Have to go into Google or Safari and type in www.fitbit.com. Then login from there. Once logged in, click on settings. Then go to your profile, scroll down until you see clock type, Then you can change from 12 hour time to 24 hour time or vice versa. Scroll down to the bottom of the page to submit changes. Sync your device and it should be in the time display that you want. Hope this helps.

[missives]

Thank you. I had issues today and I follow your direction and it worked