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How do I disable the device lock on my Versa?

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‎12-24-2020 02:48 - last edited on ‎12-24-2020 04:28 by Fitbit Moderator

‎12-24-2020 02:48 - last edited on ‎12-24-2020 04:28 by Fitbit Moderator

Can you help with steps on how can I disable the PIN or device lock on my Fitbit Versa?

 

 

Moderator Edit: Clarified subject

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‎12-24-2020 04:31 - edited ‎02-23-2024 07:39

‎12-24-2020 04:31 - edited ‎02-23-2024 07:39

Hi there @TerryO_25, it's nice to see you around the Community Forums. 

To reset or change the PIN code on your Versa, please do the following:

  1. In the Fitbit app, tap the Today tab> your profile picture > your device image.
  2. Tap Device Lock.
  3. Find the option to change your PIN code.

 

For more information, see How do I use the device lock on my Fitbit device? 

Keep in mind that if you set up Fitbit Pay, the device lock is turned on automatically and you’re prompted to set a code. For more information on how to use Fitbit Pay, see What should I know about Fitbit Pay?

You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

  • Enabled: Each time you put your device on your wrist.
  • Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-24-2020 04:31 - edited ‎02-23-2024 07:39

‎12-24-2020 04:31 - edited ‎02-23-2024 07:39

Hi there @TerryO_25, it's nice to see you around the Community Forums. 

To reset or change the PIN code on your Versa, please do the following:

  1. In the Fitbit app, tap the Today tab> your profile picture > your device image.
  2. Tap Device Lock.
  3. Find the option to change your PIN code.

 

For more information, see How do I use the device lock on my Fitbit device? 

Keep in mind that if you set up Fitbit Pay, the device lock is turned on automatically and you’re prompted to set a code. For more information on how to use Fitbit Pay, see What should I know about Fitbit Pay?

You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

  • Enabled: Each time you put your device on your wrist.
  • Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes