How do I reboot my Versa?

[PJbye]

My Versa has stopped showing my heart rate and sleep. How do I reboot it?

[SteveH · Accepted solution]

You can reboot the Versa by pressing and holding the back (left) and right bottom buttons until you see the Fitbit logo on the screen

[PJbye]

Thank you

[DABLRB]

When I do this I get the logo screen with a msg to download the fitbit app to get started. I can't get past this. 

[SteveH]

@DABLRB that message means that your fitbit is not connected to your account. Have you been through the setup process?

[DABLRB]

 have tried several times, doesn't find my Versa. I have no other bluetooths on and the Versa has already been paired to my computer. I have done all 7 steps recommended.

[DABLRB]

I just shut the bluetooth off on the computer and turned it on on the phone. The phone found my Versa 🙂

[jpalmer1960]

When I press those two buttons at the same time, my clock face just blinks once, but does not show the logo.