Hello @GGi Welcome to the community forums!
I'd like to mention that I don't recommend adding any type of glue or stuff to your Versa device. This could damage its internal parts. On a side note, I have noticed that you have reached out to our Support Team. Since you have received assistance from them, I suggest you to update your case if you require further assistance or if you have any additional questions about the outcome of your case.
On a side note, I've moved your post to another thread to keep our forums organized.
See you around.
Wilson M. | Community Moderator, Fitbit.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
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