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Versa 2 not picking up Strava

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‎03-20-2021 01:51 - last edited on ‎03-20-2021 10:41 by Fitbit Moderator

‎03-20-2021 01:51 - last edited on ‎03-20-2021 10:41 by Fitbit Moderator

Hi There,

 

I have recently joined Strava, I have followed the steps in linking the accounts both apps recognise each other, Strava is in my 3rd party apps and my Fitbit is registered in my Strava app. so when I try to start an activity from my Versa 2 on strava it says, Link Account, Go to Strava Settings on your fitbit mobile app and login.??? Its already been done, I have tried to shut down all the apps, shut down my fitbit and restart all one by one and its the same issue? I'm a little over this watch not working as it claims!  

 

Appreciate any help please! 

 

thanks Sami 

 

Moderator edit: subject for clarity/label

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‎03-20-2021 10:38

‎03-20-2021 10:38

Hello @samisuperstar77 Welcome to the community forums. Thank you for the information and for the troubleshooting steps you've tried prior to posting. 

 

I'm very sorry about this experience. I'd recommend visiting the following threads where you can find tips and suggestions. Click here and then here to go to those threads. 

 

On a side note, I've moved your post to another thread to keep our forums organized. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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