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How do I reset the PIN on my versa?

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‎04-02-2019 12:47

‎04-02-2019 12:47

My versa is asking for a 4 digit PIN but I have not yet created one, I tried going through the app but I can't find anything for a 4 digit PIN 

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‎04-02-2019 14:41

‎04-02-2019 14:41

Hi, try restarting your Versa 4-5 times in a row by pressing the left and right lower buttons together untill you see the Fitbit logo and release the buttons. This should solve your problem as you did not enter a pincode at all. The Versa will only need a pincode to be activated when you use the Wallet function to pay with your Versa. 

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