How do I restart my Versa?

[Dukescorrado]

I think my Fitbit Versa needs to be rebooted.

Moderator edit: subject for clarity

[SunsetRunner]

Happy to help, @Dukescorrado. Tap here for instructions on restarting the Versa. Hope this helps!

[AlejandraFitbit]

Hey @Dukescorrado, welcome to the Community and @SunsetRunner thanks for stopping by.

I would like to know if the instructions provided by our friend worked? If you keep having problems, please be more specific about what you are experiencing so we can better assist you.

Hope to hear from you soon. 

[AprilmaeR]

This link does not tell how to restart. It literally says do not put items in the sensor because it can damage the devise. How do we actually restart it? Mine has not tracked my heart rate for 3 days now and I just got it brand new in November. 

[SunsetRunner]

Hi @AprilmaeR.  What you read is correct and very important. Do not put items in the sensor. Sorry you had problems with the link. Scrolling down that page, you would have see the photo below. Simply put, to restart the Versa, press the left button and the right bottom button until you see the Fitbit logo on the screen. If you still have problems after a restart, turn your Versa off ... wait 5 minutes ... then turn it back on by pressing any button.  Instructions are here.  You may have to tap Versa to get its specific instructions. 

Please let us know if this helps.

[ClaireSull]

I cannot press any buttons to restart my watch as I do not have any buttons at the back of my fitbit versa. 

[SunsetRunner]

@ClaireSull , the buttons are at the sides of the Versa. To restart the Versa, press the left button and the right bottom button until you see the Fitbit logo on the screen. Hope this helps. 

[DramaQueenDiva]

Hi @ClaireSull, do you have a regular Versa or a Versa Lite?  The restart procedure is different for both.

[ClaireSull]

Sent from Yahoo Mail on Android

[SunsetRunner]

Good point, @DramaQueenDiva 

To restart a Versa Lite, press the button at the left for 10 seconds until the Fitbit icon appears. 

[mariaw-59]

My fitbit not work , dont know why, i charge and only show fitbit logo n the behind no signal 

[mariaw-59]

Where is the fitbit service centre at jakarta?

[mariaw-59]

Where is the fit bit service centre at jakarta indonesia?thanks

[gussiesgal]

the what - i got the symbol but need to know whats next

[SunsetRunner]

Hi @mariaw-59 - If you contact Support, they should be able to help you. Tap HERE.