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How do I set up a Versa 2 and remove a Charge 2?

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‎09-19-2021 12:15 - last edited on ‎09-20-2021 04:10 by Fitbit Moderator

‎09-19-2021 12:15 - last edited on ‎09-20-2021 04:10 by Fitbit Moderator

I bought a versa 2 and want to remove my charge 2 from the app. How?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-19-2021 14:38

‎09-19-2021 14:38

When you do 'Set up a Device' on phone app and choose Versa 2, it will note you already have a Charge 2 connected, and ask if you want to replace that; answering yes-replace removes the Charge 2.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-20-2021 04:12

In response to JohnnyRow

‎09-20-2021 04:12

Hi there, @Nana85. Welcome to the Community Forums. 

 

To do so, you can either follow @JohnnyRow's recommendation or you can see How do I remove a Fitbit device from my account?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎09-21-2021 06:10

In response to MarreFitbit

‎09-21-2021 06:10

@Nana85   I just want to add that you don't need to remove a Charge 2 in order to set up a Versa 2.  You can keep it on your account.  You will have it available for the dirty jobs, if you don't want to wear your new Versa 2.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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