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How do I set up a Versa 2 and remove a Charge 2?

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‎09-19-2021 12:15 - last edited on ‎09-20-2021 04:10 by Fitbit Moderator

‎09-19-2021 12:15 - last edited on ‎09-20-2021 04:10 by Fitbit Moderator

I bought a versa 2 and want to remove my charge 2 from the app. How?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-19-2021 14:38

‎09-19-2021 14:38

When you do 'Set up a Device' on phone app and choose Versa 2, it will note you already have a Charge 2 connected, and ask if you want to replace that; answering yes-replace removes the Charge 2.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-20-2021 04:12

In response to JohnnyRow

‎09-20-2021 04:12

Hi there, @Nana85. Welcome to the Community Forums. 

 

To do so, you can either follow @JohnnyRow's recommendation or you can see How do I remove a Fitbit device from my account?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎09-21-2021 06:10

In response to MarreFitbit

‎09-21-2021 06:10

@Nana85   I just want to add that you don't need to remove a Charge 2 in order to set up a Versa 2.  You can keep it on your account.  You will have it available for the dirty jobs, if you don't want to wear your new Versa 2.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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