06-07-2018
14:17
- last edited on
06-08-2018
07:05
by
AlejandraFitbit
06-07-2018
14:17
- last edited on
06-08-2018
07:05
by
AlejandraFitbit
Got Versa today. No user manual so have to figure out on my own. First, his to turn the stupid thing on. It flashed thru a lot of languages and then went to the Fitbit logo and stuck. Downloaded app and the updates keep failing. One suggestion: is it on? How the heck am I supposed to know cuz no manual and the buttons DO NOTHING. So far I hate this $200 chunk of useless metal.
Moderator edit: subject for clarity
06-08-2018 07:07
06-08-2018 07:07
Hey @DeeDeeD, great to see you in the Community.
I would like to know if you keep having issues setting up your Versa? If you do, I recommend taking a look at the help article How do I set up my Fitbit device? and follow the instructions provided there. About your inquiry, if your watch display turns on it means that it is already turn on and that you need to complete the setup procedure. And if you want to have the Versa manual, click here.
Let me know if you need anything else.
06-08-2018 14:25
06-08-2018 14:25
06-08-2018 14:30
06-08-2018 14:30
Deedee
i had some problems with connecting and disconnecting and failing.. so i used my cel phone as a hotpot and connected my versa on it instead..
it worked like a charmed.. I have setup a few times now.. to test things and it is a very nice way of doing it..
hope this helps
05-13-2019 19:00
05-13-2019 19:00
Hi have so far spent an hour and got nowhere on setting up my versa, won't go past the screen with different languages
Have read everything I can find online but nothing is working
Ready to return it for a refund
08-29-2019 19:53
08-29-2019 19:53
I've got the same feeling
09-04-2019 13:00
09-04-2019 13:00
Push all three buttons at the same time.
09-04-2019 18:00
09-04-2019 18:00
No turn off your bluetooth on your phone for 10seconds then turn it back on and go through the progress it will work that what fitbit people told me to do
09-04-2019 18:02
09-04-2019 18:02
Turn off your bluetooth for 10secs and turn it back on it will work big time and go through the progress
09-05-2019 06:19
09-05-2019 06:19
11-27-2019 04:41
11-27-2019 04:41
If you don't mind please help me before I have to go to the loony bin......