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How do I turn on my Versa?

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Got Versa today. No user manual so have to figure out on my own. First, his to turn the stupid thing on. It flashed thru a lot of languages and then went to the Fitbit logo and stuck. Downloaded app and the updates keep failing. One suggestion: is it on? How the heck am I supposed to know cuz no manual and the buttons DO NOTHING. So far I hate this $200 chunk of useless metal.

 

 

Moderator edit: subject for clarity

Best Answer
10 REPLIES 10

Hey @DeeDeeD, great to see you in the Community.

 

I would like to know if you keep having issues setting up your Versa? If you do, I recommend taking a look at the help article How do I set up my Fitbit device? and follow the instructions provided there. About your inquiry, if your watch display turns on it means that it is already turn on and that you need to complete the setup procedure. And if you want to have the Versa manual, click here.

 

Let me know if you need anything else. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I'm trying to get help from someone who had the same issues. The big
difference is we do not live in an area with wifi. I have now driven 35
miles to get wifi and it STILL won't update or do ANYTHING. Now it won't
even restart! I cannot recommend this to anyone who lives in an area
without wifi. The ONLY access I have to wifi is at church which has a
login. According to the manual, it will not work with ANY wifi that
requires a login. I have a useless $200 piece of metal!!!!!!!
Best Answer

Deedee

 

i had some problems with connecting and disconnecting and failing.. so i used my cel phone as a hotpot and connected my versa on it instead.. 

it worked like a charmed.. I have setup a few times now.. to test things and it is a very nice way of doing it..

 

hope this helps

 

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Hi have so far spent an hour and got nowhere on setting up my versa, won't go past the screen with different languages 

Have read everything I can find online but nothing is working 

Ready to return it for a refund 

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I've got the same feeling

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Push all three buttons at the same time.

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No turn off your bluetooth on your phone for 10seconds then turn it back on and go through the progress it will work that what fitbit people told me to do 

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Turn off your bluetooth for 10secs and turn it back on it will work big time and go through the progress

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Thanks. Hope this post helps someone who is new to Fitbit. I figured it out
sometime after my posted-in-frustration post. Thanks for commenting and
helping the Fitbit community! I've had to help a couple of friends since
then, before they threw their watch out the window. Lol
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If you don't mind please help me before I have to go to the loony bin......

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