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How do I unlock my Versa?

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‎06-24-2019 13:20 - last edited on ‎06-25-2019 09:16 by Fitbit Moderator

‎06-24-2019 13:20 - last edited on ‎06-25-2019 09:16 by Fitbit Moderator

How can I unlock my versa from my phone? Side note wile trying to unlock it from the Fitbit app I deleted my Versa from the account so that hopefully it would unlock.. now I don’t know how to unlock it and adding the Versa in the app is also not working.

 

 

Moderator edit: updated subject for clarity

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‎06-25-2019 09:15

‎06-25-2019 09:15

@MamaSun welcome to our Fitbit Community! Regarding your inquiry about how to unlock your Fitbit Versa from your phone, please try the workaround that is listed in this help article. Hope this helps.

 

Let me know if you need further assistance! Smiley Happy

JuanJo | Community Moderator

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