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How do you sync a replacement Versa 2

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How do you sync a new Versa2 when you still have your old Versa2 on your Fitbit account?

 

 

Moderator edit: updated subject for clarity. 

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Hello @Margandjan and welcome to the Community forum.  You can't have two if the same device on your account at the same time.  You must remove the first Versa 2 from your account and delete it from the list of Bluetooth devices on your phone in order to set up the new Versa 2.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Welcome to the Fitbit Community, @Margandjan and thank you for your assistance @LZeeW. Thanks for sharing your Versa 2 inquiry.

 

Note that you can't connect multiple devices that use the Fitbit Gallery to one account. For  Fitbit Versa series, only connect one of these devices to your account at a time. Check:  How do I set up a replacement device or add a second device to my account?

 

Keep on visiting the forums. 

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Cheers 👍

Sent from my iPhone
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Have an amazing day @Margandjan!

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Keep on visiting our community. 

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