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How does the heart rate sensor works?

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‎08-07-2018 12:31 - last edited on ‎08-08-2018 10:35 by Moderator Alum

‎08-07-2018 12:31 - last edited on ‎08-08-2018 10:35 by Moderator Alum

Is the green light meant to be on all the time, sure when I first got Fitbit it wasn’t and now battery not lasting as long.

 

 

Moderator edit: subject for clarity

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‎08-07-2018 13:02

‎08-07-2018 13:02

@Milner10 wrote:

Is the green light meant to be on all the time, sure when I first got Fitbit it wasn’t and now battery not lasting as long.

No.  When you take it off, for example, you should see the green light turn off in a few seconds after it is placed on your dresser. If it is not doing this, try a Restart and do it several times if necessary.

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4 REPLIES 4

‎08-07-2018 13:02

‎08-07-2018 13:02

@Milner10 wrote:

Is the green light meant to be on all the time, sure when I first got Fitbit it wasn’t and now battery not lasting as long.

No.  When you take it off, for example, you should see the green light turn off in a few seconds after it is placed on your dresser. If it is not doing this, try a Restart and do it several times if necessary.

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‎08-07-2018 13:25

In response to SunsetRunner

‎08-07-2018 13:25

Thank you 

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‎08-08-2018 10:36

In response to Milner10

‎08-08-2018 10:36

A warm welcome to the Community @Milner10 and @SunsetRunner thanks for stopping by.

 

I agree with our friend here, the green light you mention will work depending on your heart rate setting. If you have it "On" it will be on all the time, "Auto" it will be on when you have your watch on your wrist and you shouldn't see at all when you have it "Off".

 

If there is anything else we can do for you, let us know. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-08-2018 12:26

In response to AlejandraFitbit

‎08-08-2018 12:26

Thank you problem now been resolved 

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