06-07-2019 13:45 - last edited on 06-09-2019 17:37 by LiliyaFitbit
06-07-2019 13:45 - last edited on 06-09-2019 17:37 by LiliyaFitbit
The messages on my app will not delete. I was told that after 30 days they disappear but I have some that are 54 days or more older. Please advise if there is a way to delete the messages.
Moderator edit: subject for clarity
06-09-2019 17:46
06-09-2019 17:46
Hello @ANT26, thanks for joining the Fitbit Community, it's great to have you on board!
I am glad to assist you with your concern about the app notifications. I would like to share with you that the notification center displays the most recent 100 notifications and the messages can't be deleted. This is the feature of the app and this is intended.
I'll be around if you need further help!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-10-2019 10:54
06-10-2019 10:54
I understand about the notifications, I am specifically asking about the messages that are in my message portion of the app. When do these go away ? The messages that I have received from others in Fitbit ... do these delete at some point ?
06-12-2019 15:34
06-12-2019 15:34
Hi @ANT26, thank you for your reply. I am sorry for the delayed response.
I appreciate the additional details. Messages are deleted automatically by the system, so it's not possible to manually delete these. If you have the time, you can vote for this suggestion about being able to delete them. While it is listed as Not Currently Planned you can still support the idea by voting for it. Be sure to read the FAQ to better understand how that board works.
Let me know if you have any further questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.