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How to delete messages

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‎01-02-2020 03:51 - last edited on ‎01-03-2020 18:42 by Fitbit Moderator

‎01-02-2020 03:51 - last edited on ‎01-03-2020 18:42 by Fitbit Moderator

How can I delete unwanted messages tried everything 

 

Moderator edit: Subject for clarity 

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‎01-03-2020 18:42 - last edited on ‎08-06-2025 08:03 by Fitbit Moderator

‎01-03-2020 18:42 - last edited on ‎08-06-2025 08:03 by Fitbit Moderator

Hi @Ellis07gemma, It's nice to see you again participating here in the Community Forums, welcome back! 

I appreciate the information that was shared in your post. Can you please expand a little bit more when you say unwanted messages? Are you trying to delete some notifications from your Versa 2? If such is the case, you can try a restart process following the next steps:

  1. For Fitbit Versa 2, hold the back button for 10 seconds.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 

Keep me posted.

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‎01-04-2020 00:16

In response to RicardoFitbit

‎01-04-2020 00:16

I have messages off years ago off people who no longer have a Fitbit and just want to clear them all off

Sent from my iPhone
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‎01-09-2020 14:23 - last edited on ‎08-06-2025 08:03 by Fitbit Moderator

In response to Ellis07gemma

‎01-09-2020 14:23 - last edited on ‎08-06-2025 08:03 by Fitbit Moderator

Thanks for your reply @Ellis07gemma, my apologies for the delayed response. 

Your clarification is appreciated. As it turns out, the notifications from messages you received in the past cannot be deleted, this is intended. However, the input that we receive here in the Community Forums help us to evaluate our procedures to make sure that we are delivering what our users want and need.

Let me know if you have any additional questions. 

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