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How to reactivate fitbit pay?

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‎08-05-2022 10:01 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎08-05-2022 10:01 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

I could not see a card in my wallet and it would not let me add a card. So with advice from another forum message I went on the Fitbit via web and deactivated fitbit pay via my profile which removes all cards. 

 

Now I have a new problem. 

Each time I go to fitbit pay on my phone and try and add a card via the wallet by clicking 'Get Started', I see the message 'Error Registering Versa 3 with Fitbit Pay Wallet 403 forbidden'.

 

Reset phone, reset device and still no joy.

 

Please can someone tell me how I can reactivate fitbit pay again? 

 

Been a frustrating few hours trying to sort this.

thanks

Craig

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‎08-11-2022 08:41 - edited ‎08-11-2022 08:52

‎08-11-2022 08:41 - edited ‎08-11-2022 08:52

I have the exact same problem. I deactivated fitbit pay via my profile and now I always see the error message "Error Registering Versa 3 with Fitbit Pay Wallet" "Error connecting to service, try again later."

 

I am also getting the error message "Error Registering Versa 3 with Fitbit Pay Wallet" "403 Forbidden".

 

Tried everything, factory reset, force stop app, clear data on the app, still no luck.

 

I really enjoyed Fitbit pay and would like do use it again, but right now it's impossible.

 

If anyone has a solution to this It would be great thank you.

 

Isaac

Versa 3

Galaxy S20+

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