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How to remove security pin?

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After trying to set up fitpay I realized it doesn't support my bank. Now I can't get rid of the security pin. Only minor but it's quite irritating!

 

 

Moderator edit: subject for clarity 

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53 REPLIES 53

Hi I just woke up this morning and my Versa 2 is asking for a  pin code. I never actually set one! I tried going to device lock but it doesn't give me the  option to "remove pin". 

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Thanks , this worked for me !

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It is most unfortunate that the PIN cannot be removed.  Hotel California - you can check in or change your PIN, but cannot ever remove it!

 

In a larger context, the Fitbit user interface as well as the (Android) App have scope for massive improvement.  Must get around to details one of these days, provided I don't pound the Versa 2 device to pieces with a rock out of frustration before that.

 

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Yeah! Love the Hotel California comparison. However I did sort it after actually creating a pin and then selecting "Use for payments only".  I don't use the Payment app anyway, so i'ts all good.

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Hi,

 

It doesn't give me an option to remove my pin- only to changed it.. 

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I am not sure how to remove my pin!! I am super confused and I am super upset about it 

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i had to do factory resetting to remove the pin

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Linda
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still the same crap even with factory reset... what a shame ..Fitbit

Sent from my iPhone
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Just give up.... useless to remove ...what u can expect from that kind of support

Sent from my iPhone
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really ?? wow i got lucky

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Linda
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its like for me now- i have a fitbit and doesn't allow me to get text
notifications.... the latest firm software was a big hoax... to push the
sales for the newer fitbits

its' totally useless now my fitbit

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Linda
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Yup... until now I’m waiting for support team to reply email or call me back.... I’m tired to be waiting...my buttocks are flat already .... it’s better to get a new Fitbit or. Apple Watch. ..don’t get me wrong

Sent from my iPhone
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that is what they want...more sales and forget about the current users that
already hold a fitbit!

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Linda
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Im having the same issue!  How do we fix it!?

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There are hardly any supported banks in Canada. Not worth the extra price if you can't use it! Disappointed.

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I did all of these steps and it didn’t remove it, it just changed my pin. 

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How to remove security

 

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Im locked  out cant pair up devices to do anything already tried to roobooot no joy any suggestions

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Where did you find the disable button please??

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I made the same mistake and now I cannot get text messages on my versa 2. How do I fix that

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