09-16-2021
07:44
- last edited on
09-16-2021
08:07
by
BraulioFitbit
09-16-2021
07:44
- last edited on
09-16-2021
08:07
by
BraulioFitbit
My Fitbit keeps saying unlock with mobile but l can’t seem to do it
Moderator Edit: Clarified subject
09-16-2021 08:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-16-2021 08:10
Welcome to the Community, @Alyena. It's great to see you in the Community!
You can unlock your Versa from the Fitbit app by tapping on your profile's picture > Versa > Device Lock. To get more details on how to use the lock feature, you can check this help article.
By the way, I moved your post to the Versa thread to keep the forum organized.
Hope this helps.
Best Answer