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Versa 3 won't pair with my Huawei P40 Lite

I have Huawei P40 Lite and cannot pair my watch Versa 3. I installed the Fitbit app. and I have created my profile but I could not setup my Versa 3. On the same phone I have already installed Huawei smart watch. Do you think this could make some incompatibility with the Fitbit app. and with my Fitbit smartwatch? 


Moderator Edit: Clarified subject

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@Anton2025 certain Huawei phones, especially the "Lite" versions, are not fully compatible with Fitbit. There is more information about compatible phones here. There is also a Help Article  that explains some steps that may be useful. 

 

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Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

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@Anton2025   I found some other information that might explain things.  It says that Android 10 is the maximum OS for the P40 Lite in the US.  The Fitbit app requires Android 11.  Are you in the US?  There are other issues that I don't understand if you are international.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@LZeeW these Huawei phones use a proprietary OS, called EMUI, that is based on Android. According to this article the current EMUI version for the P40 Lite is 12. I'm not sure whether EMUI 12 is compatible with Fitbit, but it may be possible using the steps outlined in the Help Article that I linked to previously. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

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