help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I cannot message people in custom challenges

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-06-2020 06:41 - last edited on ‎02-25-2020 18:32 by Fitbit Moderator

‎02-06-2020 06:41 - last edited on ‎02-25-2020 18:32 by Fitbit Moderator

Disappointed. I cannot message people in custom challenges or add more people after I create it. Sleep score has blocked seeing the graph in a larger view. I want to see when I was awake not the three scores. Bummer that premium cut out those things. 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-25-2020 18:32

‎02-25-2020 18:32

Welcome to the Fitbit Community @JudithMc.

 

I'm sorry to hear that you are having difficulties with the sleep score and custom challenges.

 

In the Feature Suggestions board there is a request called "Add chat function in Custom Challenges". You are welcome to vote and once any update be available it will be communicated as soon as possible.

 

Our team has recently released a new version of the Fitbit app. If you haven't done it, you can update by following these instructions. Whether you continue having difficulties with the sleep score, please attach a screen shot to provide further assistance.

 

If you have any question, please don't hesitate to contact us back at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer