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I don't receive text messages on my Versa 2

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‎09-25-2021 20:55 - last edited on ‎09-26-2021 19:11 by Fitbit Moderator

‎09-25-2021 20:55 - last edited on ‎09-26-2021 19:11 by Fitbit Moderator

I recently upgraded to Samsung S21 5G ultra. Now I do not get text messages. I really really miss the ability to check my watch.  Help.  I used to love my watch.  Is the versa 3 better?

 

Moderator edit: all-caps

Moderator edit: updated subject for clarity

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‎09-26-2021 19:10

‎09-26-2021 19:10

Thank you for visiting the Fitbit Community, @grandmaLois.

 

Thanks for the information provided.

 

Please make sure Sleep Mode and Do Not Disturb (DND) are turned off. For instructions on how to navigate your watch, please visit this article.

 

Whether you continue having difficulties to receive text messages notifications, I would recommend following these troubleshooting steps.

 

All of our Fitbit devices have a high quality. If you are interested in purchasing the Fitbit Versa 3 you can check its feature in this site.

 

Please let us know if you have any questions.

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