IP address blocked

[reginabally]

My IP address 202.187.190.140 is blocked from accessing www.fitbit.com. I can't log in via the Fitbit app as well as via browser on my computer. I'm not able to contact support as well, it keeps redirecting to an error page.

[Odyssey13]

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. 

[reginabally]

Thank you for your reply.

It's inconvenient (and costly) for me to call Fitbit support. You may see me posting the original question using UK's IP address as I was using VPN to access Fitbit's website.

I have restarted my modem several times to get an IP address that isn't blocked by Fitbit/Cloudfare (yet).

[Odyssey13]

I'll notify a moderator to stop by to address this issue.

[Rich_Laue · Accepted solution]

Support can be contacted through Twitter, email, and Facebook. 

Email is fitbit-support@fitbit.com

[reginabally]

Thank you!