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Inaccuracies

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‎03-25-2022 09:19 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

‎03-25-2022 09:19 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

I bought a Fitbit versa 3 a year ago. After 3 months I stopped using it because of wild inaccuracies in several areas.    I tried again recently for one week only to have similar problems. 
for example it records I rode a bicycle for an hour. I haven’t ridden a bicycle for 30 years and at 83 are unlikely to.    It recorded that I didn’t start my nights sleep until 1.25am where as I was asleep by 10.30pm.  It shows high cardio peaks when I’m not taking exercise.          Do other users have the same experience?

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‎03-25-2022 22:48

‎03-25-2022 22:48

Hi @Tonymarris  - this is not normal, contact Fitbit support through the app, click profile photo, help & support, contact customer support.

Author | ch, passion for improvement.

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