Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inaccurate Heart Rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

I’ve noticed while working out my heart rate is extremely inaccurate. It’s either really low or really high and the monitor on the treadmill proves that to me! Is this fixable or did i waste my money and should have purchased an Apple Watch? 

Best Answer
2 REPLIES 2

Yeah, since the last update the heart rate is useless.  I’d say contact support and let them know but they’re just as useless as the heart rate.  Took them three weeks to reply to me, and in the past two weeks I’ve had a reply a week.  This has to be one of the worst companies I’ve ever had to deal with.  I thought once google brought them they would improve,  it it appears they just don’t care about the quality of updates or customer support.

Best Answer

My hear rate is way off with Fitbit at rest and sleep, I have verified with the hospital constantly monitoring. Haven't contacted support yet.

Best Answer