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Incorrect exercise tracking

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‎09-03-2019 20:29 - last edited on ‎09-06-2019 14:28 by

‎09-03-2019 20:29 - last edited on ‎09-06-2019 14:28 by

Elliptical exercise is appearing on my exercise log and I never did elliptical. It is messing up my activity points on weight watchers. Any suggestions on how to fix this?

 

 

Moderator edit: subject for clarity

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‎09-06-2019 14:26

‎09-06-2019 14:26

Welcome to the Fitbit Community, @VGuerra276. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that you see the incorrect recording of your activities on your exercise log. Thank you for bringing this to our attention, I understand that it affects your points on weight watchers. Our engineering team is investigating the issue. I suggest turning off or adjusting SmartTrack settings for an elliptical exercise. For more information, please see this help article: How do I automatically track activity with my Fitbit device?

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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