Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Incorrect step count and sleep not registered

Replies are disabled for this topic. Start a new one or visit our Help Center.

My versa 2 counts about 30% more steps than other smart watches. When I’m walking together with people I reach 13000 steps before they reach 1000. I’ve compared to people with about the same step length as me and with both iWatch and Samsung. I’ve ser my watch to the non-dominant wrist as I have it on my left while being right handed. 

the second issue is that my sleep pattern often fail to be loaded in the morning. This happens about twice a week regardless of the watch being low on battery or not. When I press “sync” everything except the sleep syncs without an explanation why. I’d like this to be resolved.


Any thoughts?

Best Answer
0 Votes
0 REPLIES 0