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Incorrect zones in app when exercising

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‎01-04-2024 23:55

‎01-04-2024 23:55

Hiya. My app continues to show the wrong zones while looking at an exercise after doing it. The watch and settings of the app are correct though. This has gone on for months at this point which I kept flagging. It makes everything inaccurate

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‎01-05-2024 09:46

‎01-05-2024 09:46

Not sure of problem.  The way I eyeball it, looks like maybe 10 minutes peak and 1 or 2 minutes vigorous instead of all 12 peak. Is that the issue?  Remember peak and vigorous both count double AZM.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-05-2024 11:29

In response to JohnnyRow

‎01-05-2024 11:29

Hiya. The problem is that in the 1st screenshot it shows peak being any heart rate above 91. Second shows that it show be anything above 160. So whenever I exercise, it shows me constantly in peak

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‎01-05-2024 12:01

In response to B3RRRT

‎01-05-2024 12:01

I see now.  I barely noticed those 3 dotted lines below spaced so closely together.  Very strange.  I have no idea why.  I'm trying to think of some way to reset them to match the correct zones.  Was it once correct, then changed?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-06-2024 05:45

In response to JohnnyRow

‎01-06-2024 05:45

I think it has probably been like this for a good few months. Definitely wasn't always the case, but I also stopped running for awhile so not sure when it started! I contacted support about it ages ago too and they just said it was being fixed. Will message again, I guess

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