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Innacurate step count

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‎02-06-2019 12:54

‎02-06-2019 12:54

I just got my fit bit versa. And it's showing triple the steps that my phone shows.. My phone shows 7900.. And my versa shows 19000.. Huge difference!! Anyone has any idea of what to do...

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‎02-06-2019 15:54

‎02-06-2019 15:54

Welcome to the forum, @Gar58! do you drive long distances? A stick? A truck? On bumpy roads? Try switching the Wrist Placement setting to Dominant in your Fitbit mobile app (tap on Versa icon and scroll down) and reboot your tracker several times (press and hold the left and bottom right buttons until Fitbit logo appears).

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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