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Innacurate step counting with Versa 2

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How to change the sensitivity if step counts. I find my tracker isn't keep an accurate count. 

 

 

Moderator edit: updated subject for clarity. 

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Hello @kbflyers 

😃 You might need to restart your Fitbit Tracker. You won’t lose any of your data doing so. Look here to see how: https://help.fitbit.com/articles/en_US/Help_article/1186.htm

I hope that helps

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Hello @Nelmac 

Here are a few tips to improve the accuracy of your steps: 

  • Wear your Fitbit on your non-dominant arm. It moves less than your dominant arm and is statistically less likely to cause damage to your tracker.
  • Wear your tracker against your skin, not over clothing.
  • Fitness trackers are not as accurate as chest straps. Unless the readings you're receiving are very inaccurate there should be nothing to worry about.
  • Keep your tracker charged. Low battery power could cause inaccurate readings.

You can try to enter different stride lengths for running and walking for maximum accuracy. Just open your Fitbit app, tap your profile picture then scroll down to and tap Activity & Wellness. Now tap exercise and scroll down to the bottom of the page and tape stride length. Calibration can be as simple as a mathematic equation. Find out out by walking (or running) over a short distance and then dividing that total distance by the number of steps taken. 
Here’s a YouTube video that’s helpful as well: https://m.youtube.com/watch?v=Nm6hhVPrB_I
Make sure you sync your Versa 2 if you make any changes 

😃Let me know if this answers your question 

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I took mine off last night and for woke up to 199 steps when I put it on this morning!

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Hello @kbflyers 

😃 You might need to restart your Fitbit Tracker. You won’t lose any of your data doing so. Look here to see how: https://help.fitbit.com/articles/en_US/Help_article/1186.htm

I hope that helps

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Thank you @SunsetRunner!

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Your quite welcome @kbflyers 😃 I’m glad it worked out

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