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Invalid Weight Goal

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‎07-02-2018 07:18 - edited ‎07-02-2018 07:22

‎07-02-2018 07:18 - edited ‎07-02-2018 07:22

Hello,

 

I got my Fitbit Versa almost a week ago. I am not new to using a fitbit but I am having an issue. Every time I go to update my starting weight and goal weight I keep getting and Invalid Error Message. Anyone else getting it? I have attempted to update from the Dashboard and in my profile.  I also can't upload my pictures to this as it keeps asking for a source...

Error on profile - Please provide a valid weight no greater than 680.4

 

Error on Dashboard - Must be a valid weight between 5 lbs and 1500 lbs

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4 REPLIES 4

‎07-02-2018 07:20

‎07-02-2018 07:20

Error on profile - Please provide a valid weight no greater than 680.4

 

Error on Dashboard - Must be a valid weight between 5 lbs and 1500 lbs

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‎12-18-2019 23:34

In response to moogle90k

‎12-18-2019 23:34

Have you solved this problem? I had a same error when I try to change the clock display time. I input my weight but it keeps saying it's invalid.

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‎12-20-2019 04:37

In response to userTB

‎12-20-2019 04:37

Hi, yes I did. It was because my computer needed updated.

Morgan Elliott
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‎07-24-2023 09:00

‎07-24-2023 09:00

yes, every time I have updated my starting weight and goal weight it does not save it 

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