help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 is dead

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-24-2023 07:26

‎07-24-2023 07:26

I went on vacation and forgot my versa3 charger. By the time I got home, my watch was dead. I put it on the charger and… Nothing. It was charging overnight and only says 0% on the screen. I tried holding in the button for 20 seconds and…nothing. 
I’ve had it about two years I guess and I have had trouble recently getting the magnet to attach correctly so I could charge the watch.  I would move it to every outlet in my house, and it would still say ‘charging slowly’.  is it time for a new one?

Best Answer
Labels:
1 REPLY 1

‎07-24-2023 08:16

‎07-24-2023 08:16

Gari, 

I'm having the problem of "charging slowy" all the time. I don't bother anymore. It charges 1% / minute, so that's OK for me. I've even made an app for that. 

Second, when you say "It's dead" then it can say "0%" so there is hope. Maybe it doesn't charge because the pins on the charger are not coming out enough. Maybe you can test it with another charger. If it says "0%" then it's just enough to say that and nothing more.

So I guess (and hope for you)  you have a problem with the charger.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer
0 Votes