help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue with Versa pin

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2020 07:49 - last edited on ‎03-05-2020 14:19 by

‎03-03-2020 07:49 - last edited on ‎03-05-2020 14:19 by

Still waiting  for confirmation about my versa cant use it as I have reported it to you the tip of the pin is broken  in the watch  and I cant attach  the strap

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-05-2020 14:17 - edited ‎03-05-2020 14:18

‎03-05-2020 14:17 - edited ‎03-05-2020 14:18

Welcome to the Fitbit Community, @Anitamac00. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that you're still waiting for the confirmation regarding the issue with your Versa pin. Thank you for providing the additional details. I could see that you got in touch with our Support team about this. I've sent this information to them and you should be getting a reply soon. Please keep an eye on your inbox. 

 

I'll be around if you need further assistance.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes