help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue with Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-28-2018 03:38

‎12-28-2018 03:38

Just purchased the Versa for my husband, he has a Samsung s5, it shows its compatible with the Versa. It will NOT alert ( vibrate or on versa screen) him when he's receiving a call or text I ve went over the set up several times. HELP

 

I have the Versa also my phone is a Samsung s7 so far it works great. I have not completed the latest firmware update on mine but his was a Christmas gift so his Versa did the update.

Best Answer
0 Votes
3 REPLIES 3

‎12-28-2018 05:45

‎12-28-2018 05:45

Hi, did you enable notifications in your Fitbit App? Go to the page were also the Clock Faces, Apps, etc are shown, scroll down to notifications, click it and enable each item you want to give a notification on your Versa. 

Best Answer

‎12-28-2018 06:10

In response to SunsetRunner

‎12-28-2018 06:10

Yes I did do this....
Thks though
Best Answer
0 Votes

‎12-28-2018 06:39

In response to SunsetRunner

‎12-28-2018 06:39

Reboot the Versa two times by pressing and holding the left and right lower bottom together untill the Fitbit logo appears, the release the buttons. Hope this helps.

Best Answer