12-23-2018 21:20
12-23-2018 21:20
Hi all,
I just received a Versa and will be giving my old Charge 2 to another person. Will I be able to keep my data that was tracked with the Charge 2 after the person I am giving it to sets it up with her username?
Thanks!
Answered! Go to the Best Answer.
Best Answer12-23-2018 21:40
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-23-2018 21:40
Hi @lianastern
Your history is kept under your email address, so when you sync the Charge 2 for the last time, all the activity will be there when you set up the Versa.
Just be sure to have the Charge 2 out of range (at least 25 feet) from the Versa while you set up.
When your friend sets up, she will use her own email address.
Now you'll be able to do challenges with your friend. Exciting times!
Best Answer12-23-2018 21:40
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-23-2018 21:40
Hi @lianastern
Your history is kept under your email address, so when you sync the Charge 2 for the last time, all the activity will be there when you set up the Versa.
Just be sure to have the Charge 2 out of range (at least 25 feet) from the Versa while you set up.
When your friend sets up, she will use her own email address.
Now you'll be able to do challenges with your friend. Exciting times!
Best Answer12-24-2018 06:53
12-24-2018 06:53
Thanks so much, you are so helpful! Happy Holidays 🙂