help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest Update now not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-09-2022 18:53

‎04-09-2022 18:53

I updated my versa 2 and now it's not working it just shows pixels random on black screen. It looks like it is trying to show the information but it just won't all load 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-10-2022 22:30

‎04-10-2022 22:30

Hi @Ruthanneb  -  are you able to restart it, just in case it is a temporary situation? How do I restart my Fitbit device? 

Author | ch, passion for improvement.

Best Answer
0 Votes

‎04-11-2022 04:49

In response to Guy_

‎04-11-2022 04:49

Hi it randomly came back on last night. So I have no idea what the glitch was


Sent from my Bell Samsung device over Canada's largest network.
Best Answer