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Latest update has stopped my Versa working

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‎01-21-2019 05:45

‎01-21-2019 05:45

Since the versa app update my versa has stopped working and is not syncing to WIFI and as a result is not syncing to my phone. The manual reset is not working and the support team suggested this is something to do with the software update. After 2 hours talking with support this is still not working and my phone won't turn on. Any ideas or anyone experiencing this as well?

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‎01-22-2019 06:24

‎01-22-2019 06:24

Hi, maybe this helps: https://community.fitbit.com/t5/Versa/Hassle-free-guide-to-update-your-Versa-s-firmware/td-p/3134054.

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