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Locked versa

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‎10-26-2018 13:17

‎10-26-2018 13:17

Absolutely done with trying to unlock my versa. It has locked itself during a boxing session and keeps asking me to reset the pin after the wrong pin being entered too many times.

I have reset both phone and watch. I have deactivated fit pay on my dashboard. I have ensured the app is updated. 

The same thing comes up,  error connecting to your versa!!

So frustrated

 

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2 REPLIES 2

‎10-26-2018 18:00

‎10-26-2018 18:00

Have you done a Factory Reset?  You can also do a Factory Reset using the buttons.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

‎10-26-2018 21:41 - edited ‎10-26-2018 21:43

In response to DramaQueenDiva

‎10-26-2018 21:41 - edited ‎10-26-2018 21:43

To do a factory reset on the watch I need to get into settings on my watch, however its locked. Smiley Sad

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