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Lost all exercise days-Versa

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‎06-06-2018 03:30 - last edited on ‎10-21-2021 17:36 by Fitbit Moderator

‎06-06-2018 03:30 - last edited on ‎10-21-2021 17:36 by Fitbit Moderator

I just lost all my exercise days for this week and last week.  They were there 2 hours ago and when I left the gym and synced they were gone??

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-07-2018 04:11

‎06-07-2018 04:11

It's great to see you around @Tforry.

 

I am sorry to hear that you lost of your information, could you please provide me with a screenshots of this by following the instructions provided in this post? In the meantime, I recommend verifying that you logged in to the correct Fitbit account.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-08-2018 01:57

In response to AlejandraFitbit

‎06-08-2018 01:57

what do you want a picture of the main screen--or the exercise screen itself that breaks each day down by what i did?

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