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Lost data

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‎01-06-2020 09:46

‎01-06-2020 09:46

I lost all my data for about a week on my fitbit data. I cannot seem to recover it. Any ideas or is it just gone?

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‎01-06-2020 10:34

‎01-06-2020 10:34

Hi @Lizkate , sync you Versa 2 with the Fitbit app. If after the syncing the data are still lost, I'm afraid they are gone, sorry. Regards kuzibri

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‎01-06-2020 11:15

In response to SunsetRunner

‎01-06-2020 11:15

Why would you lose data? Did you do a factory reset? 

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‎01-07-2020 05:37

In response to Rich_Laue

‎01-07-2020 05:37

Sent from Mail for Windows 10
Thanks for responding. Not too sure what I did but I got my data back.
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