Low battery notification

[SunsetRunner]

My Fitbit Charge 2 always reliably sent me a message that the battery on the device was low and needed charging. This email usually arrived a good half-day before I really needed to charge the tracker. My new Versa battery just died on me while out on a long walk with no notice at all having been sent to my email. When I noticed it was dead and placed it on the charger, the Versa reported it was at 1 percent.

Did I forget some setting for these notifications when I set-up the Versa?

[Gadams99]

I never set anything up on my  Versa and I received an email yesterday why my battery was low

[SunsetRunner]

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@SunsetRunner wrote:

My Fitbit Charge 2 always reliably sent me a message that the battery on the device was low and needed charging. This email usually arrived a good half-day before I really needed to charge the tracker. My new Versa battery just died on me while out on a long walk with no notice at all having been sent to my email. When I noticed it was dead and placed it on the charger, the Versa reported it was at 1 percent.

Did I forget some setting for these notifications when I set-up the Versa?

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Go to Fitbit.com Dashboard and click on the Gear Icon at the upper right and then on Settings.  Click on "Notifications" at the left and then put check marks in the boxes for "Low Battery". Scroll down and click on "Save" and sync your tracker.

[smobertoday]

It would be nice if the Versa low battery email came BEFORE I discovered it was totally dead and had already put it on the charger! Or a vibrating alert to 'Feed me'!

[pedirn]

My Versa has done this to me twice during treadmill workout. Before I began it said battery was medium. Towards end of exercise it just went dark. Plugged in to charger and said battery at 0%. I have notifications turned on for low battery and never get notified!  Hope they do something to fix this problem!

[pedirn]

Once again today I got on the treadmill. Battery was full. Set exercise to treadmill and again battery dead before I finished my workout! This is annoying as heck. Does anyone know of a fix for this? I have had this Versa for less than 3 months and am ready to trash it.

[Granmacca]

I have these as my settings but don’t get any low battery notifications 

[JuanJoFitbit]

@Granmacca Welcome to our Fitbit Community! I'm sorry to hear that you are not getting the low battery notifications. I would like you to restart your Versa as described in this help article. Also, make sure that your phone has the most recent app version installed. After this, sync your tracker and let me know if you receive low battery notifications.

Keep me posted! 

[22Bob2]

Hr2 message says low battery: plug in to recharge. Hr2 shows 3/4 full? Never a low battery

[22Bob2]

Just got a new Fitbit HR 2 the special edition, I get a notice that the battery is low after 1 day, according to the direction pamplet is should last approximately 5 days, wondering if a bad battery????

Moderator edit: personal info removed

[Amy2876]

I have an Alta and have never received low battery alerts since the start. I came here looking to see if it was even an option. I’ve gone back and did all the suggestions to turn them on so time will tell if it works. However, after reading so many posts about this problem, I wonder why the notification doesn’t come on the device itself. I was expecting the battery icon to flash (or some other notification) on the actual watch itself and not on my phone. Why should the phone say when the battery is low and not the watch? Has Fitbit considered this function?

[Ron43]

I did all these several times and still no notification of low battery  It keeps going dead  on me unless I remember to charge it every couple of days

[Pksublime]

The Versa's low battery notification, if anything is sent too early, allowing you to totally forget about it by the time it should be charged. I think mine triggers at about 35%, or an entire day before I need to charge it.

[ValRae]

I seem to be having the opposite problem with my new Versa 2.  I keep getting low battery notifications even when there's 85 percent left and today I'm at 75 percent and got another low battery notification.  I mean it's better than the opposite I guess but still kind of annoying.

[mlee6050]

I just got mine and first alert of low battery was at 25% personally I would like if 10-20% or can pick when for you

[glohills]

I’ve been having the same issue with notifications turned on. 

[DirtyGingers]

• Me too. I actually get an accurate information on the mobile app telling me my battery is at medium when it’s almost completely discharged