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Major Heart Rate Undercount since latest OS Update (Versa 2)

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‎01-31-2020 13:58

‎01-31-2020 13:58

Hi!

 

I'm many years and many devices into Fitbit and know my performance.  Today I took a new relatively unnanounced update and noticed a radical drop in heart rate during exercise.  I just played basketball for 30 minutes, which has a very typical mid 120's average heart rate, and was in the low 100s.  Just threw on a cardio routine to test, where I get max around 150-160, average is mid-120s, after 5 minutes, I was at 84.

 

I restarted my Fitbit after the update, but I am certain this started coinciding with the update.  

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‎01-31-2020 14:04

‎01-31-2020 14:04

Which fitbit do you have? I have Versa 2 and I am afraid to do the update as I have been having ongoing issues since buying this watch, not even a month yet. Now it seems it working and I don't want to take chances that it will mess up on me. It appears there are posts from others saying they are having issues since the update today.

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‎01-31-2020 14:05

In response to shemou

‎01-31-2020 14:05

 Versa 2.  And yes, avoid the update.  Dramatic impact for both myself and my Wife.  We carefully monitor our stats and they both went bonkers after this latest update.

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