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Map on app not showing

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‎08-07-2019 18:09

‎08-07-2019 18:09

After a run exercise, my Versa app shows the map of the run.  But later, there's now just a spinning circle as if it is trying to load the data but could never complete.  How do I fix this.  Thank you.

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‎08-08-2019 03:34

‎08-08-2019 03:34

@hungster   An issue like this is usually an app issue, not a device issue.  Are you using iOS, Android or Windows?  You issue can get moved to the correct forum.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-08-2019 12:50

In response to LZeeW

‎08-08-2019 12:50

I am using an Android phone; Moto G5 Plus.

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‎08-11-2019 10:54

In response to LZeeW

‎08-11-2019 10:54

OK, thanks for the advice about incorrect forum. But how do I move the post to Android board?  There is no option for me to move it myself?

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